FAQ

When am I charged?

  • After your first purchase, subscriptions renew the first week of each new quarter.

When do I fill out the personalization survey?

  • Your personalization survey will be emailed to you after your order is placed.

How often does the box ship?

  • The festival fashion box ships once every quarter (90 days). The box will ship within the first 30 days of each quarter.

Is it just FRW products?

  • No. Each box will include accessories from partner brands that are curated based on your preferences!

Is shipping free?

  • Yes, shipping is free within the continental US.

Can I add items to my box before it ships?

  • Yes, each month a limited number of add-ons will be available. Simply add items to your box prior to the ship date.

Can I adjust my sizes after I order?

  • Yes, simply email support@freedomravewear.com to make any changes to your survey form.

Can I cancel at any time?

  • Yes, We want you to love your Festival Fashion Box, but if you don't, you can cancel at any time.